General

Where is your store?

Our store is situated at 367 Chapel Street. You can find the exact location on the attached Google pin. For parking convenience, there is 1-hour off-street parking. Additionally, there is parking available at the Prahran Market carpark; however, please note that fees apply for this option.

What is the current pick up hours?

Our current pick-up hours are as follows:

  • Tuesday to Sunday: 10:00 AM to 6:00 PM
  • Monday: Closed

If you require a pick-up on Monday, please give us a call to double-check availability.

Can I order slices instead of a whole cake?

Yes, you can order slices instead of a whole cake. Simply give us a call at 0450801862 to place your order, as our available flavors may vary from day to day.

Can I have two or more favors for one cake?

Yes, you can mix and match slices from different flavors to create your own custom cake. We recommend selecting 10-12 slices to compose a whole cake. The total price will depend on the chosen flavors. Feel free to contact us for further assistance or to place your order.

What are your opening hours?

Thanks for asking! Our opening hours are Tuesday through to Sunday from 10am - 6pm

Are you open on public holidays?

We are open on all public holidays and would love to see you drop by for a visit!

Do you have a link to your menu?

We sure do! You can find all of our cakes here emotionaloranges.com.au

Where do your ingredients come from?

Most of our ingredients are sourced from right here in Australia unless they are specialty items.

Do you hold events?

Not at this stage. Please email us on emotionaloranges.pastry@gmail.com for more details.

Do you have a liquor licence?

No.

Are you handicap accessible?

The ground floor certainly is! Please contact our team and we can provide you with further information.

Do you take bookings?

No, we don't take bookings at the moment but we always welcome walk-ins! We would love for you to drop by! You can also order our cakes online and we can deliver them to your home or you can pick them up.

Questions about dietary

Do we have gluten free and or vegan options?

At the moment, we do not offer gluten-free or vegan options for our cakes. All our cakes contain gluten and dairy, and we are unable to prepare them without these ingredients.

Do we have anything for vegetarians?

Yes, we do have vegetarian options available. However, please note that the Jasmine tea honey flavor and passion fruit flavor contain gelatin, which may not be suitable for some vegetarians. If you have any further questions or if there's anything else you'd like to know, please feel free to ask. We're here to help!

Do we have anything halal?

The Jasmine tea honey flavor and passion fruit flavor contain gelatin, black forest flavor, pina colada flavor and emotional orange flavor contain alcohol, which may not be suitable for halal dietary restrictions. However, our other flavors contain only dairy ingredients and therefore may suit halal.

Do all the cakes nut free?

Only black sesame and coffee pecan flavor contains nuts. The other cakes are nut-free; however, please be aware that while we take precautions to prevent cross-contamination, our kitchen handles nuts, so there may be traces present in our products. If you have a severe nut allergy or any concerns about allergens, please let us know, and we'll be happy to provide you with more information or suggest alternative options.

Orders & Pickup

Can I order a cake with less than 2 days notice?

Yes, it is possible to order a cake with less than 2 days notice, although our options may be limited. Please give our store a call at 0450801862, and we will do our best to accommodate your request and organize something for you.